(1-1) Caution: Wrong input voltage may probably cause miner damaged
(1-2) Max condition: temperature 40°C, altitude 0m
(1-3) Two AC input wires, 10A per wire
(2-1) Including PSU size
(2-2) Including PSU weight
(3-1) When the miner is used at an altitude from 900m to 2000m, the highest operating temperature decreases by 1℃ for every increase of 300m
1. A 365-day warranty is provided starting from the shipping date. BITMAIN will cover shipping costs when shipping a replacement unit within the warranty period.
2. The warranty only applies to the original purchaser who purchased the machine directly from BITMAIN. Once the miner resolves, warranty coverage becomes the responsibility of the re-seller.
3. If the user fails to use the product per the given instructions, specifications, and conditions provided or changes the function settings of the unit without BITMAIN’s prior consent, BITMAIN will not be liable for any damage arising therefrom.
4. Click here for a complete list of the Terms and conditions that apply to all orders placed on https://shop.bitmain.com.
Apr order, Mar order
Shipping & Payment
when the customer places an order with us, the stock model will be shipped from Shenzhen warehouse within 1-5 days.
X-on mining machine manufacturers test all mining machines before shipment to ensure their high quality and make sure that the mining machines are shipped without any problems.
For payment, we support bank cards, bank card transfers, tether payments, etc. to make payment easier for customers.
All mining machines are shipped by DHL, FEDEX, UPS, EMS, etc. If you have any needs, we will do our best to meet all your needs.
After the goods leave our warehouse, we will provide you with tracking information within 24 hours to ensure that both parties can track the exact location of the goods.
Goods usually take 4-9 days to reach any destination in the world.
We will provide you with all the latest information about the order by email or phone, including but not limited to the location of the goods, the condition of the goods, etc.
Please note that the platform only allows payments via Coinbase. If your preferred payment method is offline payment or wire transfer, please contact with the X-ON Mining team via email or online chat so that we can assist you with the order.
Way 1: Offline Payment
TRC20 Start：TWKKd End：Rps8eKqzr
TRC20 Start: TFZW End: jSaY
ERC20 Start：0xDf305 End：D81e92d5
ERC20 Start：0xf9 End： 3d00
Way 2: Bank transfer
HONG KONG XINGJIA TECHNOLOGY CO., LIMITED
Beneficiary Account Number:
Bank Routing Number: （ABA #）
Bank Swift Code:
Receiving Bank Name:
East West Bank
Receiving Bank Address:
9300 Flair Drive, 4th Fl.
El Monte, CA 91731
③Packaging and Shipping
All mining machines have proper power supply and strict original packaging to ensure the normal operation of the goods.
Before delivery, we mark the package “fragile” to ensure that the goods will not be damaged during transportation.
Under normal circumstances, the arrival time of the goods is 4-9 days, depending on the distance of the destination. Our service team will track the logistics information of the goods in real-time to ensure the safe delivery of the mining machine to the customer as soon as possible.
We do not warranty pre-installed software, its quality, performance, functionality, or compatibility for any particular purpose. We do not warrant that the functions contained in the software will meet any particular requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”.
All brand-new mining machines have a 180-day warranty, and you can check the details on the official website of the mining machine.
The technical team of X-ON MINING machine manufacturers will provide you with answers to technical, logistic, and other questions all day long to help you solve any problems.
To the extent permitted by applicable law, this warranty does not apply to:
Normal wear and tear;
Damage resulting from accident, abuse, misuse, neglect, mishandling, or improper installation;
Damage to or loss of the product due to undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage spikes, extreme temperatures, shipping, or abnormal working conditions;
Damage to or loss of the product due to acts of nature including but not limited to floods, storms, fires, and earthquakes;
Damage caused by operator error or failure to follow the instructions in the accompanying documentation;
Modifications made by anyone other than us, affiliated partners or authorized service facilities;
Products, on which the original software has been replaced or modified by persons other than us, associated partners, or authorized service facilities;
Damage or loss of data due to interoperability with current and/or future versions of the operating system, software, and/or hardware;
Damage or loss of data caused by improper use and conduct not recommended and/or permitted in the product documentation;
Failure of the product due to the use of the products not supplied by us; hash boards or chips are burned.
Hash boards or chips are burnt.
All items are non-refundable and the order is non-cancellable. (Except in the case of mining machine price increase due to price fluctuation or in the case of out-of-stock)
During the warranty period, we agree to repair or, at our sole discretion, replace a defective product with an identical or similar (e.g.,newer) version of the product, unless the defect was the result of warranty limitations.
At costs associated with the returning of the Product, part or component to our service facility shall be borne by the owner of the product. If the product, part or component is returned uninsured, you assume all risks of loss or damage during shipment.
Warranty Period for All Miners
The warranty period for brand-new devices is 6 months
No warranty period for used devices
Warranty period for the Antminer S19 series is 1 year.
1 — Transportation and all other costs (if applicable) associated with the return of a product are under the sole responsibility of the purchaser.
2 — The duration of the repair depends on the nature of the problems encountered.