Payment
Please note that the x-on mining website only allows payment through cryptocurrency transfer. If your preferred method of payment is offline or by wire transfer, please contact our team via email or live chat so that we can further assist you with your order.
Way 1: Offline Payment
TRC20 Start:TSFYK End:DwZrnaQET
TRC20 Start:TTeUw9w End: BM4Rzzc1w
ERC20 Start:0xb298cC End:3Df5db8BB
ERC20 Start:0x59f8c5e End: 718b282180
USD bank account :
Bank name: Asia Account
Starts with 798, ends with 946
US account
Starts with 820, ends with 154
Note:
①The beneficiary name and beneficiary account number must match for funds to be credited.
②All Domestic wires for the East-West bank should be wired to bank routing no: 322070381.
③All International wires for East-West bank should be wired to Swift code:EWBKUS66XXX
Shipment
Please read all terms of shipment and payment before placing your order.
X-ON Mining has four warehouses, a Shenzhen warehouse, a Dongguan warehouse, a Sichuan warehouse, and a Hong Kong warehouse. Our order will be sent from one of these warehouses.
Our cryptocurrency miner products do not include postage, if you need to place an order, please contact us to state your shipping costs.
SHIPPING COMPANY | ESTIMATED DELIVERY TIME | PROCESSING TIME | |
DHL | 3-7 days | 3~7 business days | |
UPS | 4-8 days | ||
FedEx | 3-7 days | ||
TNT | 3-8 days |
Note: If you have placed an order and have any questions about the logistics information, please contact us immediately. We will trace your shipment and get back to you as soon as possible.
–Delivery and Shipping Fee
Shipping Services
1. X-ON MINING offers ideal shipping methods for any requirement. We provide worldwide delivery (Customer &equest Acceptable): UPS, DHL, FedEx, EMS, TNT, and etc. In addition, you can also pick up your order yourself at our warehouses if you prefer.
2. For most areas, the liquid cooling equipment will be shipped to you via sea freight. Ports and receiving points in different regions will incur different shipping charges. It is recommended that you contact customer service to confirm address details and calculate shipping costs before placing an order.
Note:
1. In some countries we have DDP (Delivery Duty Paid) shipping, including the United States, Canada, Russia, Dubai, and some EU countries. If you need DDP shipping, contact online customer service. Without DDP country or normal Shipping, we help you to reduce your tax to make lower invoices. If you need this service, please tell us your requirements in advance.
2. We accept self-pick up your miners. Please confirm your arrival time and related information with us at least a day in advance.
Shipping Notice
For special shipping requests, please contact customer care. Please confirm your address before payment. If you enter the wrong address, please contact customer care promptly. We will contact logistics personnel to solve the problem. X-ON orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.
When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.
-Taxes
We help you reduce your tax burden by providing lower invoices.
-Customs Duties
Our products are sold by X-ON Mining and are exempt from all value-added taxes and customs duties. You are solely responsible for paying any applicable taxes and duties in accordance with your country’s laws and customs regulations. If a miner needs to be returned to Hong Kong, the client will be responsible for any additional shipping costs.
–Order and Logistics Tracking
Notification
After the order is shipped, you will receive a notification email containing the waybill number. You can also log in your account to check your waybill number. You can click the link and skip to the express company’s official website to check your package shipment status.
Tracking Your Order
1. Log in to your X-ON account and check “My Orders”
2. Contact X-ON customer care.
Inspection and Sign
As X-ON products are generally quite valuable, please inspect the package upon delivery. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases, please contact customer care.
Once you (or someone else on your behalf) sign for the item, X-ON will consider your acceptance of the package, quantity, and product. To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list.
The notes are as follows:
1. The video is continuous, uninterrupted, with no editing, to ensure that the goods are clearly and completely presented in the camera.
2. The video must be complete and clearly reflect the courier note, SN code on the box, and other important information.
3. After unpacking the package, please check the item carefully to confirm that there is no problem with the item. And then you can end the video.
4. If there is a problem with the item, please show it in the video, and use words to explain.